Our Services

From print assessments to deployment, we can provide the objective and vendor-neutral consulting services to achieve real & measurable savings. We sustain that success with business process optimization -the maintenance and print benchmarking best practice solutions to make you a world leader in print output management.

To ensure that it all happens on-plan and on schedule, POG's Cultural Navigation Process is mission-critical to your success. (Note: each of these bolded words should link to the paragraphs below instantly)

Print Assessments:

Print studies from consulting firms such as Gartner Group and IDC suggest that printing costs range from 1% to 3% or your organizations total revenues. We know from experience that companies are spending more on print, print products and print-related services than ever before. Many are not sure what their true "print spend" is.

At POG Consulting we will show you what your print cost is and identify real & measurable cost reductions. . . the kind you can 'take to the bank!' No soft costs such as productivity benefits that are not measurable. The cost reductions we identify are real! Our customers will attest to that - visit "Our Customers".

Print Deployment:

Effective Transition Planning will make or break your ability to achieve the savings and execute on the strategy identified in the Print Assessment. POG Consulting will successfully manage your transitions and ensure you achieve your results.

Our keys to success include consideration of the following elements:

Create and disseminate detailed, approved action plans that include budget, manpower and other resource requirement information.
Based on plan parameters, write RFP's, assess responses and negotiate agreements.
Design and implement a communications program for management and end user groups to ensure end state and interim process steps are understood.
Create "current" and "proposed" sign-off documents for management approval.
Initiate on-site quick response Optimization Delivery Services program (ODS), a managed service designed to continuously monitor the impact of print optimization efforts, enhance customer satisfaction and improve end-user productivity.
Install necessary equipment upgrades and net new hardware.
Facilitate applications testing prior to removing "non-standard" equipment.
Begin the "60 Day Guarantee" program to ensure customer satisfaction.
Measure customer satisfaction through surveys and other research methods and report results to management.
Measure results and generate post install review report.

Optimization Delivery Services

ODS is a continuous improvement program that we have created that allows organizations to cost effectively maintain and sustain their corporate print strategy. Because we believe it is critical to measure and manage the print environment on an on-going basis using truly manufacturer independent processes.

Our objective is to maximize your infrastructure investment, efficiently manage the environment, print supply chain and all service levels.

Download our ODS Information Sheet to learn more.

POG's Cultural Navigation Process

It is effective change management that renders the biggest print optimization payoff, not simply moves in the hardware domain. The Print Operation Group's Cultural Navigation process is designed to minimize the impacts inherent in any change management process and address internal communications and adoption/usage patterns.

Cultural navigation is our phrase for people-oriented change management, where we implement our revitalization efforts with end-users rather than to end-users. It consists of upfront communication with end-users and management. It's about securing sign-off and end-user approvals before we deploy, and ensuring their applications actually work when new technology is installed. It's also about following up to ensure everything is working to their satisfaction. In short, it's about helping people see the benefits of the change and therefore obtaining their support for the Print Revitalization Program.